Pjok App How your personal information is collected and kept secure – full details

Welcome to pjok app. We believe every user has the right to have their privacy respected. This Privacy Policy ("Policy") will inform you Pjok App What information is collected, why it is collected, and how it is used.

By using the pjok app website or mobile app, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team — we are always ready to help.

Pjok app collects your information in several ways. Here is a detailed breakdown:

We collect only the information genuinely needed to provide our services. Requesting unnecessary data goes against our policy.

Pjok app uses your information solely for the following purposes:

• Account management: To create, manage, and secure your account
• Service Delivery: To provide services related to gameplay, deposits, withdrawals, and bonuses
• Identity Verification: For fraud prevention and KYC verification
• Customer Support: To address your questions and resolve any issues
• Security: To detect and prevent suspicious activity
• Improvement: For analytics to improve the platform (no personal identification involved)
• Legal obligations: To comply with applicable laws
• Contact: To send important updates and notifications

Pjok app never shares your information with third parties for advertising purposes or uses it for direct marketing.

Pjok app does not share your personal information as a general rule. Sharing may occur only in the limited circumstances described below:

• Payment Provider: Only the minimum necessary information is shared with mobile banking companies to process transactions
• Legal authorities: We may be required to share information with government authorities under a court order or legal obligation.
• Fraud Prevention: With relevant authorities to prevent fraud and unlawful activity
• Business Transfer: In the event of a company merger or acquisition, though you will be notified in advance

Pjok app uses advanced technology to protect your information. Here are the details of our security measures:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted
• Firewall Protection: Protecting servers from unauthorized access
• Two-Factor Authentication (2FA): An additional layer of security for your account
• Real-Time Monitoring: 24-hour suspicious activity monitoring
• Regular Security Audits: Regular audits conducted by third-party experts
• Data Backup: Secure encrypted backup system
• Access control: Only authorized personnel can access the required information

While we maintain the highest security standards, no online platform can guarantee 100% security over the internet. However, in the event of any security breach, we will promptly notify you and take all necessary steps.

Pjok app uses cookies on its website. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. Cannot be disabled.
• Performance Cookies: Used to improve website speed and performance.
• Functional Cookies: Helps remember your preferred settings.
• Analytics Cookies: To understand how many users are viewing a given page (without identifying individuals).

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Pjok app retains your data for a defined period and deletes it securely once that period expires:

• Account information: For the duration the account is active, and up to 5 years after closure
• Transaction Details: Up to 7 years as required by law
• Customer Service Records: Up to 2 years after last contact
• Log Files: Up to 90 days maximum
• Cookie Data: Until end of session or up to 1 year maximum

If you request account deletion, we will securely erase all your information except for any data we are legally required to retain.

Pjok app is exclusively for adults aged 18 and above. We do not knowingly allow anyone under 18 to open an account.

Pjok app's servers are hosted in secure data centers. In some cases, your information may be processed outside Bangladesh, such as when international game providers are involved.

For any such transfers, we ensure:

• The recipient maintains appropriate security standards
• Necessary contractual protections are in place
• The security of your information is ensured
• Only the necessary data is transferred

Pjok app may update this Privacy Policy from time to time. For any significant changes:

• We will notify you in advance via email or app notification
• The date of the update will be shown at the top of the page
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• If you do not agree to the updated policy, you may request to close your account

Feel free to share any feedback or questions about this Policy with us. We always value your input.