Pjok AppComplete Terms & Conditions – Please Read Before Use

Pjok AppWelcome to pjok app. These Terms and Conditions ("Terms") constitute a legally binding agreement governing your use of the pjok app platform. By accessing or using the pjok app website or mobile app, you confirm that you have read, understood, and agreed to abide by these Terms.

These Terms may be updated from time to time. For significant changes, we will notify you via email or in-app notification. We recommend checking this page regularly.

To open an account on pjok app, the following requirements must be met:

• You must be at least 18 years of age
• A valid mobile number is required
• You must provide accurate and truthful personal information
• Each individual is permitted to open one account only
• If multiple family members wish to have separate accounts from the same device or IP address, please notify us in advance

You are solely responsible for the security of your account. Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

Pjok app currently supports deposits via bKash, Nagad, and Rocket. Deposit rules:

• Minimum deposit amount: BDT 50
• The maximum daily deposit limit is determined by your account level
• Deposits are generally credited to your account instantly
• If a deposit does not arrive due to a technical issue, please contact support with the transaction reference number
• Only use payment methods registered in your own name
• Depositing from another person's mobile banking account is strictly prohibited

There are no hidden charges on deposits. However, your mobile banking provider may apply a transaction fee – this is governed by their own policy.

The following conditions apply to withdrawing winnings or account balance:

• Minimum withdrawal amount: BDT 200
• Withdrawals can only be made to the same payment method used for the deposit
• If you have an active bonus, wagering requirements must be met before you can withdraw
• Daily withdrawal limit is based on your account's VIP level
• Identity verification may be mandatory for large withdrawal amounts

Pjok app typically processes withdrawals within 5–15 minutes. In cases where verification is required, processing may take up to 24 hours. We do not hold withdrawals without cause.

Pjok app offers a variety of bonuses and promotions. Each offer comes with its own terms. General bonus policy:

• Every bonus offer comes with a Wagering Requirement
• Withdrawals will not be permitted until the bonus wagering requirement has been met
• Only one bonus may be active at a time – multiple bonuses cannot be used simultaneously
• If evidence of bonus abuse is found, the account may be suspended
• Accepting a bonus is never mandatory – you may decline a bonus before making a deposit
• Winnings from free bets or free spins are also subject to wagering requirements

Bonus offers are generally valid for 7–30 days. Any unused bonus will be forfeited upon expiry. The validity period for each offer is clearly stated on the promotions page.

The following rules must be observed while playing on pjok app:

• Each game has its own rules, which are displayed when the game loads
• Game outcomes are determined entirely by a Random Number Generator (RNG)
• In the event of a technical error during a game, we reserve the right to void or restart the round
• Any discrepancies in game results must be reported to support within 24 hours
• If a match is cancelled in Sports Betting, your bet will be refunded
• Auto-save is active in the event of a disconnection during a live game

All games on pjok app are sourced from internationally certified providers. The RTP (Return to Player) rate for each game is listed on its individual information page.

The following activities are strictly prohibited on pjok app and may result in permanent account suspension:

• Creating multiple accounts or using another person's account
• Providing false information or manipulating the system to obtain a bonus
• Playing games using bots or automated software
• Using the platform for money laundering or any unlawful purpose
• Hacking, sending viruses, or attempting to intrude into the system
• Harassing or threatening other players
• Exploiting game glitches or bugs to gain an unfair advantage
• Using a third-party payment method

Pjok app believes gaming should always be a source of entertainment. We care about the well-being of all our users and place the highest priority on responsible gaming.

Our responsible gaming tools:

• Daily spending limit: Set a daily, weekly, or monthly budget for yourself in your account settings
• Self-Exclusion: Self-lock your account for anywhere from 30 days to permanently
• Cool-off Period: Take a 24-hour break from gaming
• Reality Check: Receive a notification after a set period of time
• Deposit Limits: Set the maximum amount you can deposit within a given time period

If you feel that gaming is getting out of your control, please contact our support team immediately. We can provide information on expert advice and assistance.

Your personal information is of the utmost importance to pjok app. We adhere to the following principles:

• Your data is used solely for service delivery and verification purposes
• Your personal data is never sold to third parties
• We may be required to disclose information to authorities under legal obligations
• All data is secured with 256-bit SSL encryption
• You have the right to request deletion of your personal data

For more details, visit our Privacy Policy read.

Your account may be closed or deactivated under the following circumstances:

• Account closure may be requested at any time by the user
• If evidence of a Terms violation is found, your account may be closed without prior notice
• Your account may become inactive after 12 months of no activity
• We will notify you in advance if there is a balance in an inactive account
• An account may also be closed upon verified proof of death or if the account holder is found to be a minor

Following account closure, any legitimate remaining balance will be refunded by our support team, unless the balance has been forfeited due to a breach of these Terms.

For any disputes or complaints, please contact our support team first. Dispute resolution process:

1. Contact our support team with full details – we respond within 48 hours
2. If you are not satisfied with the support team's decision, you may escalate the matter to management
3. The final decision rests with pjok app management and is binding on both parties

In the event of a dispute over game results, our server logs will be considered the final and definitive record.

Pjok app reserves the right to update these Terms at any time. When changes are made:

• We will provide 7 days' notice before making significant changes
• Notices will be sent via email, app notification, or posted on the website
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• You may request account closure if you do not accept the updated terms

The date of the latest update to these Terms is always shown at the top of this page. We recommend checking this page regularly.