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♥ Responsible Gaming

Pjok AppResponsible Gaming at – keep the fun, lose the addiction

Pjok App believes gaming should always be about entertainment. We want you to enjoy every moment, but never let it go too far. That's why responsible gaming is at the very core of our platform.

Your well-being is our priority
⏱️ Time Limits 💰 Spending Limits 🚫 Self-Exclusion 🧠 Awareness 🤝 Support
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Protection Tools
Protected 5+ Ways
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Time Management
Set It Yourself
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Bangla Support
24/7 Assistance
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Self-Exclusion
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18+
Age Requirements Are Strictly Enforced
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Free Protection Tools
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Responsible Gaming Support
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For Entertainment, Not Addiction
Responsible Gaming Core Principles

Our commitment to keeping gaming enjoyable and safe on Pjok App

Budget Control

On Pjok App, you can set your own daily, weekly, and monthly spending limits. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period applies.

Time Tracker

You can always see how long you've been playing. You'll receive an alert after a set time. If a time limit is set, your session will end automatically.

Cooling-Off Period

If you feel like you need a break, activate a cooling-off period lasting anywhere from 24 hours to 30 days. All gaming activity will be completely suspended during this time.

Self-Exclusion

If you need a longer break, use the self-exclusion feature. You can lock your account for anywhere from 30 days to permanently.

Reality Check

After a set period, a notification will remind you how long you have been playing and how much BDT you have spent.

Expert Support

Our trained support team provides around-the-clock assistance on responsible gaming. Feel free to reach out whenever you need help.

Pjok App's Protection Tools

These tools are completely free and available to use at any time

Deposit Limit Setting
Deposit Limit

Set your own limit on how much BDT you can deposit within a given timeframe.

  • 1 Go to Account Settings
  • 2 Select the "Deposit Limit" option
  • 3 Enter daily/weekly/monthly amount
  • 4 Confirm – Takes Effect Immediately
Set Time Limits
Session Time Limit

Set a maximum duration for each gaming session.

  • 1 Go to Profile Settings
  • 2 Look for the "Session Time" option
  • 3 Set a limit in hours or minutes
  • 4 You will be automatically logged out when time is up
Activate Cooling-Off
Cooling-off Period

Take a break from 24 hours to 30 days for a temporary pause.

  • 1 Request via Support or Settings
  • 2 Choose Your Break Duration
  • 3 Confirm – Active Right Away
  • 4 Automatically reactivates when the period ends
Self-Exclusion
Self-Exclusion

Take a complete break from your account for an extended period.

  • 1 Let our support team know
  • 2 Set a duration (30 days – Permanent)
  • 3 Your account will be locked
  • 4 Bonus emails will be paused during this period
Reality Check
Reality Check

A popup will appear at set intervals to remind you to check your activity.

  • 1 Enable Reality Check in Settings
  • 2 Set Your Notification Interval
  • 3 Popup displays time played and amount spent
  • 4 Choose to continue or exit
Loss Limit Setting
Loss Limit

Set your own limit on the maximum amount of BDT you are willing to lose within a given timeframe.

  • 1 Go to Account Settings
  • 2 Select the "Loss Limit" option
  • 3 Enter daily/weekly amount
  • 4 Automatically stops when the limit is reached
Addiction Warning Signs

If you notice these signs, please seek help – it's not a weakness, it's a sign of self-awareness

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Spending Beyond Your Budget

You are spending more BDT than your daily limit on gaming and finding it hard to stop.

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Attempting to recover lost money

"If I win this time, everything will be fine" – you keep playing with this thought, placing bigger bets to chase your losses.

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Withdrawing from family and work

You're unable to give time to family, friends, or work because of gaming, and you've started being dishonest about it.

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Playing on borrowed money

You're taking out loans, draining your savings, or borrowing money from others to fund gaming.

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Emotional Distress

Feeling restless when not playing, constantly thinking about gaming, becoming irritable or short-tempered.

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Impact on Sleep & Health

You're losing sleep, eating irregularly, and your physical health is being affected because of gaming.

Healthy Signs of Gaming Addiction

Responsible Gaming means following these practices

Sticking to Your Budget
Stay Within Your Set Limit
Time Management
No more than 2 hours a day
Making Time for Family
Gaming should never come before family life
Financial Discipline
Never dip into your savings to play
Peace of Mind
Staying composed after a loss
Keep in Mind
Gaming is entertainment, not a livelihood. If gaming becomes the centre of your life, that's a serious concern. Take a break, spend time with family, and seek help if needed.
Yourself Check

Answer the following questions honestly – this is just for you

Have you ever played more to try to win back money you lost? If the answer is yes, be careful — this is a risky habit known as "chasing losses".

Has a family member or friend ever expressed concern about your gaming? Take your loved ones' concerns seriously – they see things from the outside.

Do you feel restless or irritable when you're not gaming? These feelings can be early signs of addiction.

Do you often end up spending more on gaming than you planned? If you're struggling to control your spending, use our protection tools today.

Have you skipped work, study, or sleep to play? If gaming is taking the place of your responsibilities, please seek help.

Have you ever hidden the truth about your gaming from your family? Secrecy is a major sign of addiction. Talk openly.

How to Understand the Results

If you answered "Yes" to 2 or more of the questions above, please reach out to our support team. We don't judge — we're here to help. Your information will remain completely confidential.

Pjok App's Commitment

We take gaming addiction seriously. Our support team is trained in responsible gaming and is ready to help with complete confidentiality.

  • Instant Self-Exclusion
  • Confidential Counselling Service
  • Guidelines for Families
  • Referral for Expert Advice
  • All features completely free
Family Guide

If you think a family member is struggling with a gaming addiction:

  • Respond with empathy, not anger
  • Talk openly about your concerns
  • Find a solution together
  • Reach out to our support team
  • Seek Professional Counselling
Emergency Help

If gaming is seriously affecting your life or your family's wellbeing, seek help immediately. Contact our support team or consult a mental health professional.

Responsible Gaming More Details

Responsible gaming on Pjok App is more than a policy – it's part of who we are. We know many people in Bangladesh enjoy online gaming as a form of entertainment. But we also know that excessive gaming can sometimes cause serious problems. That's why we work to prevent those problems from the very start.

Responsible Gaming doesn't mean playing less or having less fun. It means playing mindfully – knowing your budget, respecting your time limits, and keeping gaming in its proper place in your life. Pjok App– that's exactly what we're here to ensure.

Why is responsible gaming important?

The online entertainment market in Bangladesh is growing rapidly – and with that growth comes certain risks. Research shows that uncontrolled gaming can lead to financial difficulties, family strain, and negative effects on mental health.

Pjok App doesn't want any of its members to go through this. That's why we provide all safety tools free of charge, maintain a trained support team, and regularly share awareness resources.

Age Verification & Minor Protection

Pjok App strictly prohibits anyone under 18. Age is verified at registration, and ID may be requested if there is any doubt. If there is evidence that a minor has created an account, that account will be closed immediately.

We urge parents and guardians to monitor their children's use of platforms like this. Use parental controls on your devices where necessary.

Financial Discipline in Gaming

Many people start gaming for entertainment, but sometimes spend more than they intended without realising it. Using Pjok App's budget-setting tools can help you avoid this. Spend only what you've set aside each month for entertainment on gaming.

  • Don't spend beyond your monthly entertainment budget on gaming
  • Never play using borrowed money or your savings
  • After a big win, resist the urge to keep betting out of excitement
  • Don't try to recover losses by playing more after a losing streak
  • Track your gaming expenses every week
💡 Remember: There's no guarantee of winning in gaming. Every game outcome is entirely random. Play only for entertainment, never as a source of income.

Mental Health & Gaming

Don't use gaming as an escape from stress or difficult situations. It may offer temporary relief, but it only makes things worse in the long run. If you're feeling anxious, burnt out, or going through a tough time, seeking professional support is always the better choice.

If you feel that gaming is affecting your peace of mind on Pjok App, contact us right away. We will assist you with complete confidentiality.

⚠️ Important Warning: Gaming should never be the centre of your life. Always put family, health, work, and relationships before gaming. If you feel gaming is overtaking everything else, seek help today.
10 Rules of a Responsible Gamer
  • Play for Entertainment, Not for Income
  • Set Your Daily Budget in Advance
  • Stick to your time limits
  • Don't chase your losses by playing more after a defeat
  • Never gamble under the influence of alcohol or substances
  • Never play with borrowed money
  • Make Time for Family
  • Take Regular Breaks
  • Avoid excessive play when you're feeling low
  • Don't hesitate to seek help when you need it
Help Center

For any support related to Responsible Gaming:

[email protected]
Available 24/7
Live Chat in Bangla
Healthy Gaming Mantras
"Gaming should be a pleasure, not a burden."
Celebrate your wins and learn from your losses – but never punish yourself over money you've lost.
Responsible Gaming FAQs

Answers to the most frequently asked questions about responsible gaming

No – self-exclusion keeps your account balance safe. Only gameplay is temporarily suspended. Once the self-exclusion period ends, you can use the platform again as normal.

No. To increase your spending limit, you must wait through a 24-hour cooling-off period. This rule is intentional – it protects you from impulsive decisions in the heat of the moment. However, lowering your limit takes effect immediately.

Start with empathy – avoid anger or criticism. Reach out to the Pjok App support team together. We can also put protective measures in place on an account at the request of a third party, such as a family member. Seek professional mental health support if needed.

A Reality Check is an automated popup that appears at intervals you define. It shows how long you have been playing and how much BDT you have spent, then lets you choose to continue or exit the session. To enable it, go to your Account Settings.

No. During self-exclusion, Pjok App will not send you any marketing emails, promotional messages, or bonus offers. We believe sending such communications during a break would be a violation of responsible gaming principles.

Play Responsibly, Enjoyably Stay

On Pjok App, gaming is always about fun. Use our safety tools, stick to your limits, and reach out to us whenever you need help. We're always here for you.

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